Shipping Policy
Welcome to SimpleCity LLC! Below is our shipping policy outlining how we handle the shipment of your orders:
**Order Processing Time:**
- All orders are processed and shipped within 1-2 business days (excluding weekends and holidays) from the date the order was placed.
- Orders placed after 3:00 PM EST will be processed the following business day.
**Shipping Methods:**
- We offer standard shipping via USPS for domestic orders.
- Expedited shipping options may be available for an additional fee. Please contact us for more information.
**Shipping Rates:**
- Shipping rates are calculated based on the weight of the package and the destination.
- Free shipping is offered for orders over $50 within the contiguous United States.
**Shipping Destinations:**
- We currently ship to addresses within the United States, including Alaska and Hawaii.
- We do not ship to P.O. boxes or APO/FPO addresses.
**Order Tracking:**
- Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.
- You can track the status of your order by entering the tracking number on the USPS website.
**Delivery Time:**
- Estimated delivery times vary depending on the shipping method selected and the destination.
- Please allow 3-7 business days for standard shipping within the contiguous United States.
**Shipping Restrictions:**
- Some items may be restricted from shipping to certain locations due to legal or logistical reasons.
- International shipping is not available at this time.
**Lost or Damaged Shipments:**
- In the rare event that your shipment is lost or damaged in transit, please contact us immediately.
- We will work with USPS to resolve the issue and ensure that you receive a replacement or a refund as soon as possible.
**Questions or Concerns:**
- If you have any questions or concerns about our shipping policy, please don't hesitate to contact us.
- Our customer service team is available Monday to Friday, 9:00 AM - 5:00 PM EST to assist you with any inquiries you may have.
**Policy Updates:**
- We reserve the right to update our shipping policy at any time without prior notice.
- Please check this page periodically for any changes or updates to our shipping terms and conditions.
Thank you for choosing SimpleCity LLC! We appreciate your business.
**Order Processing Time:**
- All orders are processed and shipped within 1-2 business days (excluding weekends and holidays) from the date the order was placed.
- Orders placed after 3:00 PM EST will be processed the following business day.
**Shipping Methods:**
- We offer standard shipping via USPS for domestic orders.
- Expedited shipping options may be available for an additional fee. Please contact us for more information.
**Shipping Rates:**
- Shipping rates are calculated based on the weight of the package and the destination.
- Free shipping is offered for orders over $50 within the contiguous United States.
**Shipping Destinations:**
- We currently ship to addresses within the United States, including Alaska and Hawaii.
- We do not ship to P.O. boxes or APO/FPO addresses.
**Order Tracking:**
- Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.
- You can track the status of your order by entering the tracking number on the USPS website.
**Delivery Time:**
- Estimated delivery times vary depending on the shipping method selected and the destination.
- Please allow 3-7 business days for standard shipping within the contiguous United States.
**Shipping Restrictions:**
- Some items may be restricted from shipping to certain locations due to legal or logistical reasons.
- International shipping is not available at this time.
**Lost or Damaged Shipments:**
- In the rare event that your shipment is lost or damaged in transit, please contact us immediately.
- We will work with USPS to resolve the issue and ensure that you receive a replacement or a refund as soon as possible.
**Questions or Concerns:**
- If you have any questions or concerns about our shipping policy, please don't hesitate to contact us.
- Our customer service team is available Monday to Friday, 9:00 AM - 5:00 PM EST to assist you with any inquiries you may have.
**Policy Updates:**
- We reserve the right to update our shipping policy at any time without prior notice.
- Please check this page periodically for any changes or updates to our shipping terms and conditions.
Thank you for choosing SimpleCity LLC! We appreciate your business.